Privacy Policy
At LynqCore Solutions, protecting your privacy, operational data and business information is a priority. This Privacy Policy explains how we collect, use, store and protect information when you visit our website, use our logistics software platform, interact with our APIs or engage with our services.
By accessing our website or submitting information through forms, demos, onboarding requests, integrations or platform usage, you agree to the practices described in this Privacy Policy.
Information We Collect
Personal Information
When interacting with our website, platform or team, we may collect:
- Name
- Email address
- Phone number
- Company name
- Business address
- Job title
- Account credentials
- Billing information
- Communication history
Operational & Business Information
As part of our logistics technology services, we may collect:
- Shipment information
- Inventory records
- Warehouse activity data
- Carrier and transportation data
- EDI transaction data
- Purchase order and invoices
- Tracking and fulfillment information
- Compliance documentation
- API and integration configuration details
Technical Information
When using our website or platform, certain information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Operating system
- Login activity
- API usage logs
- Website interaction data
- Cookies and analytics information
How We Use Your Information
We use the collected information to:
- Provide and maintain LynqCore platform services
- Support EDI, WMS, OMS and TMS operations
- Process onboarding and implementation requests
- Manage integrations and APIs
- Provide customer support
- Improve platform functionality and performance
- Monitor system security and reliability
- Communicate regarding accounts, services or operational updates
- Comply with legal and regulatory obligations
Legal Basis for Data Processing
For users located in jurisdictions requiring a legal basis for processing personal data, including the European Economic Area (EEA), LynqCore Solutions processes data based on:
- Performance of a contract
- Legitimate business interests
- Compliance with legal obligationss
- User consent was required
Sharing of Information
We may share information with trusted third parties necessary to operate our services, including:
- Carrier and logistics partners
- Cloud infrastructure providers
- API and integration providers
- Payment processors
- IT and cybersecurity vendors
- Legal, accounting or compliance advisors
- Regulatory or government authorities were required
We may share information with trusted third parties necessary to operate our services, including:
Integrations & Third-Party Platforms
Our platforms may integrate with third-party systems, including:
- Carriers
- Retailers and marketplaces
- ERP systems
- Warehouse technologies
- EDI networks
- Shipping APIs
When using these integrations, certain operational or account data may be exchanged between systems to support platform functionality.
LycqCore Solutions is not responsible for the privacy practices or security policies of third-party platforms.
International Data Transfers
Because logistics operations and cloud infrastructure can operate across multiple countries, data may be transferred internally.
Where required, LynqCore Solutions implements appropriate safeguards to protect personal data in accordance with applicable data protection laws.
Data Security
LynqCore Solutions uses appropriate technical, administrative and organizational measures to protect data against unauthorized access, misuse, disclosure, alteration or loss.
Security measures may include:
- Encrypted data transmission
- Access controls and authentication
- Infrastructure monitoring
- Role-based permissions
- API security protections
- System logging and auditing
- Secure cloud infrastructure
While we take reasonable steps to protect information, no system can guarantee absolute security.
Data Retention
We retain personal and operational data only as long as necessary to:
- Provide platform services
- Maintain operational records
- Support integrations and reportings
- Comply with legal or contractual obligations
- Resolve disputes or enforce agreements
Data no longer required may be securely deleted, archived or anonymized.
Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your information
- Restrict or object to processing
- Request data portabilitys
- Withdraw consent where applicable
Requests regarding privacy rights may be submitted using the contact details below.
Cookies & Analytics Technologies
Our website and platform may use cookies, analytics tools and similar technologies to:
- Improve user experience
- Analyze website traffic and platform usage
- Remember user preferences
- Enhance platform performance and security
Users may control cookie settings through their browser preferences. Disabling cookies may affect certain website or platform features.
AI & Automated Processing
Certain platform features, including QuoteBot AI, may use automated systems or machine learning models to generate operational recommendations, carrier comparisons, shipment optimization insights or analytics outputs.
These tools are designed to support operational decision-making and do not replace customer oversight or business judgment.
Third Party Links
Our website may contain links to external websites or services. LynqCore Solutions is not responsible for the privacy practices, content or security of third-party websites.
SMS Communications & Consent
If you provide your phone number through our website, forms, onboarding process or support channels, you may opt in to receive SMS communications related to:
- Account updates
- Support notifications
- Integration alerts
- Operational messages
- Platform status updates
- Appointment or onboarding confirmations
Message Frequency
Message frequency may vary depending on account activity and service interactions.
Message & Data Rates
Standard message and data rates may apply based on your mobile carrier plan.
Opt-Ou
You may opt out of SMS communications at any time by replying STOP to any message.
Assistance
For help, reply HELP or contact our support team directly.
Users may control cookie settings through their browser preferences. Disabling cookies may affect certain website or platform features.
Mobile Information Privacy
Mobile numbers and SMS consent information are used solely for operational and service-related communications.
Mobile information will not be sold or shared with third parties for marketing purposes. Limited sharing may occur with trusted service providers solely to support communication delivery or requested services.
Children’s Privacy
LynqCore Solutions’ services are intended for business users and individuals over the age of 18. We do not knowingly collect personal information from children.
Updates to This Privacy Policy
LynqCore Solutions may update this Privacy Policy periodically to reflect operational, legal, security or regulatory changes.
The latest version will always be published on this page with the updated effective date, where applicable.
Contact Us
If you have questions regarding this Privacy Policy or how your information is handled, please contact us:
LynqCore Solutions
5835 S Eastern Ave, Suite 101, Commerce, CA 90040
contact@lynqcoresolutions.com
+1 424-799-3523
How We Use Your Information
We use the collected information to:
- Provide and maintain LynqCore platform services
- Support EDI, WMS, OMS and TMS operations
- Process onboarding and implementation requests
- Manage integrations and APIs
- Provide customer support
- Improve platform functionality and performance
- Monitor system security and reliability
- Communicate regarding accounts, services or operational updates
- Comply with legal and regulatory obligations